Monday, January 25, 2010

Never judge a book by it's cover

So recently I have noticed that people are becoming more judgemental about others around them... and when I mean judgemental I mean rude! Don't get me wrong I enjoy laughing at the random people of Klamath Falls behind their back like any other person... but I am speaking about people just being a total, disrespectful cuntface for no reason (at a place of work)to someones face. When someone comes to my place of business they know I am going to give them the best damn customer service around. When it is work time I am serious and polite! I have always been raised that no matter what a persons outer appearance may be, they could be the wealthiest person in the world. I grew up in construction with a grandpa as a logger. Never judge a book by the cover... but what I am finding interesting is people's demeanor towards me. Have I mysteriously dropped off of the appearance scale so much that someone is going to treat me like the grossest, most ignorant piece of shit on the planet and seem offended that she has to speak to me? Due to the economy I no longer have an assistant or shop guy, so I am required to go load a customer up in the shop when they buy something... not a big deal in my eyes, but this does change my wardrobe slightly... jeans and tee shirts. Is that too gross for some people? LOL I certainly hope so. I guess what bothered me the most if exactly how she was treating me. Was this woman just so pissed about how boring her life is that she needs to be disrespectful? She was 'expecting me to be different' and was surprised that I was the person they were recommended to speak to. Side note here people... I love all of my customers, especially repeat customers that tell their friends about us! So I proceed to ask discovery questions to find exactly what they need, so I can give them the proper information... give them extra information on how to get a tax credit... and get them on their way. Of course it wasn't going to be that easy... right?! I think my favorite part of the conversation is when she kept glaring at me, staring at my arms, looking at my snow boots and crossing her arms and staring back at her husband... giving him that look of 'omg can we leave yet... she is scaring me and I want to go home'. Most of you know I am quite approachable and kind, especially at work! Now I understand some people are quite old school and no not appreciate my tattoos... but just because I have tattoos does not mean I am a serial killer or have ever been to prison (well for something bad, not to visit). The worst I have ever done is get a few speeding tickets :-) I like to get where I am going! My biggest question about this woman has nothing to do with her personally, but if she treats everyone this way or if I was just her lucky target that day? I suppose I can say I am proud of myself to being kind and answering all of their questions without asking her to leave. It takes a lot for me to get so pissed at a client I ask them to leave. Actually in all of my years in customer service it has only happened twice. Once when I worked at Kay Jeweler's in Eugene and a man got so upset about his ring not being returnable... apparently she said no... the policy clearly stated you cannot return a ring once it has been sized... I tried to tell him to wait to make sure it was the right size... I never told a client to wait to make sure she said yes LOL ~ One must be crafty when love is on the line. He told me he was going to come back and shoot me! Needless to say he was just upset that she said no and not upset with me as a person... however I did have mall security escort me to my car after work for 2 weeks. He came to senses and apologized. He ended up using the ring a year later and I assume he is still happy. Now the other time I got angry and asked someone to leave is when their children were running around my current office screaming... almost broke a display etc. They also had terrible mouths on them.. they were 5 and 6 year olds right... and the youngest ran behind my desk and said she think she broke something... the parents said nothing. SO I kindly asked the parents if they could watch their children better. She was offended! People like that shouldn't breed... then the little girl ran behind my desk and said 'my mommy says people like you are fat stupid pieces of shit'... really... and the mom just sits there saying nothing. SO I asked her kindly to come back when she does not have her children. Gee I wonder what those precious little angels will grown up to be :-) Most of you will notice we have a sign in our office saying our showroom and offices anr not a playground. Shit I remember when I was a kid... If I did anything out of line in a store or made a scene I knew I was getting spanked when we got home. See that's the problem with kids today... you can't spank them or the government freaks out! and people wonder why kids today are spoiled little fuck heads... It is what it is... and someday soon you won't even be able to get served at a fast food restaurant because kids today won't lower themselves to stop texting on their cell phone or get off myspace long enough to work for $8.50 an hour... yes the minimum wage in Oregon is $8.50! The sad thing right now is I have friends working in fast food right now because the economy is so shitty they need to pay bills... these are people with degrees and vast work experience... and the youngsters are too lazy to care... oh joy... I hope I do not live past 75... because frankly I do not think there will be anyone around as RN's and caregivers when I get there... who the hell is going to change my bed pan damnit!? Knowing my luck I will live to 95...

Ok... so I got off on all kinds of tangents there... typical Jessica :-) I guess the main thing I am trying to say is we do not need to love everyone (Jackie Moon is a dream).... but respecting our differences and embracing the differences that make up our own individuality that founded this nation, makes our lives richer. Just because someone looks a certain way on the outside does not mean we understand what is on the inside. I am really blessed in life to have so many different types of people in my life and I wouldn't have it any other way! Just because you are a business person does not necessarily mean you need to be a certain way or have certain people in your life. One thing I have learned in my life is that when we open ourselves up to true emotions and true reality... our lives are not only richer for it... but it's like finding a pot of gold at the end of a freaky ass rainbow everyday. Life isn't about where you get in life, but all the people you meet in it... no matter how many possessions we have... it always comes back to the people... we the people...

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